tkx8's Privacy Policy

We collect various types of information to provide, operate, and improve our services. The main categories of that information are described below.

1.1 Information You Provide Directly

When you create an account on tkx8, log in, or contact us, you may voluntarily provide the following information:

• Full name and date of birth (for age verification — to confirm you are 21+)
• Email address and mobile number
• Payment information (bKash, Nagad, Rocket, Upay, or bank account details)
• Identity verification document information
• Information provided when contacting our support team

1.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device identification information
• Browser type, operating system, and device model
• Session date, time, and duration
• Which pages were visited and which games were played
• Transaction history and betting activity
• Information collected from cookies and similar tracking technologies

1.3 Information Received from Third Parties

For identity verification or fraud prevention purposes, we may receive certain information about you from trusted third-party services. In doing so, we always follow the principle of minimum data collection.

tkx8 uses your information only for legitimate and clearly defined purposes. We use your information for the reasons listed below:

2.1 Operating and Providing Services

• To create, manage, and secure your account
• To process financial transactions including deposits and withdrawals
• To properly deliver gaming services and bonuses
• To complete age and identity verification

2.2 Security and Compliance

• To prevent account fraud and unauthorized access
• To ensure responsible gaming and identify risky behavior
• To fulfill legal obligations and comply with internal policies
• To maintain records for dispute resolution and audit processes

2.3 Service Improvement and Communication

• To personalize your experience and provide relevant offers
• To respond to support requests and resolve issues
• To send important updates and notifications about the platform
• To analyze user behavior and improve service quality

tkx8 does not sell your personal information. However, in certain circumstances we may share your information with third parties:

3.1 Service Provider Partners

Our payment processing partners (bKash, Nagad, Rocket, Upay, and banking partners), gaming software providers, and technology infrastructure providers may receive a limited amount of information — only to properly deliver their services. All such partners are required to comply with our strict privacy standards.

3.2 Legal Disclosure of Information

We may be legally required to disclose information in the following circumstances:

• To comply with a court order or legal claim
• To assist authorities with an investigation
• To prevent fraud or other illegal activity
• To protect the rights of other users or third parties

3.3 Business Changes

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new entity. In such circumstances we will notify you in advance and ensure the same standard of data protection.

tkx8 uses cookies and similar technologies to improve your browsing experience and analyze the performance of our services.

4.1 Types of Cookies

• Essential Cookies: These are necessary to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferences and provide a personalized experience.
• Analytics Cookies: Collect information to help us understand which parts of our platform are used most.

4.2 Managing Cookies

You can disable cookies by changing your browser settings. Please note that disabling essential cookies may cause some of our services to not function properly.

To ensure the security of your personal information, tkx8 uses industry-standard security technologies and practices.

5.1 Technical Security

• All data transmissions are secured by SSL/TLS encryption
• Stored data is protected in encrypted databases
• Two-Factor Authentication is supported
• Regular security audits and vulnerability assessments are conducted
• Suspicious transactions are automatically detected

5.2 Organizational Security

• Only authorized staff can access information on a need-to-know basis
• All staff receive privacy training
• A rapid response procedure exists in the event of a data breach

While we take every possible security measure, no online system is completely impenetrable. We are always working to reduce risk and regularly review our security practices.

tkx8 retains your personal information only for as long as necessary. The retention period depends on the type and purpose of the information:

• Active account data: for the duration the account is active and for the legally required period after it is closed
• Transaction records: for the period required by legal obligations
• Support communication data: for a reasonable period for dispute resolution purposes
• Analytics data: may be retained in anonymized form for an extended period

Once the required period has passed, we securely delete or anonymize the information.

As a tkx8 user, you have the following rights regarding your own information:

7.1 Right to Access

You can find out at any time what information we have collected about you and how it is being used. To make this request, contact us through our support channels.

7.2 Right to Rectification

If the information we hold about you is incorrect or incomplete, you can request that it be corrected. We will complete the correction process as quickly as possible.

7.3 Right to Erasure

In certain circumstances you can request that your personal information be deleted. Please note that due to legal obligations, we may be required to retain some information for a specified period.

7.4 Right to Opt Out of Marketing Communications

You can request to stop receiving promotional communications at any time. Even after making this request, communications related to essential services will continue.

To exercise any of your rights, contact us through our support channels. We will review your request appropriately.

tkx8 is for people aged 21 and over only. We do not knowingly collect personal information from any minor. If we become aware that someone under the age of 21 has registered on our platform, we will immediately close that account and delete the associated information.

If a parent suspects their child has created an account on our platform, please contact us immediately.

We may update this Privacy Policy from time to time. Whenever a significant change is made, we will:

• Publish the new version on this page and update the "Last Updated" date
• Notify registered users by email or through in-app notifications
• For significant changes, your consent will be sought again

If you continue using tkx8 after any changes, you will be considered to have accepted the updated policy. We therefore recommend reviewing this page regularly.

Your information may be stored on servers located in different countries as needed to operate our services. In such cases we ensure that:

• Industry-standard encryption is used during data transfer
• Adequate data protection measures are in place in the recipient country or organization
• Data transfer agreements include provisions to protect your rights

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our 24/7 support team:

• Live Chat: Immediate assistance is available through the live chat option on our platform
• Email: [email protected] (write in Bengali or English)

We take every request seriously and aim to respond as quickly as possible. tkx8 is always committed to protecting your privacy.